FAQ

Below is a list of our Frequently Asked Questions. If your question is not answered here, please contact us.

Do I need a Doctor's referral for physiotherapy treatment?
No. However, if you are reclaiming your treatment costs on medical insurance, the insurance company may require you to have one.

What should I expect at my initial consultation?
Your initial consultation will last approximately 45 mins. We will take a detailed history of your problem ,your general health, medical history, medications, lifestyle, etc The therapist will then examine the area and discuss their findings with you before starting treatment.

What should I wear to my physiotherapy appointment?
The physiotherapist needs to examine the whole area around the problem so you may need to undress to your underwear, but every effort will be made to preserve your modesty. Shorts may be worn for lower extremity injuries. If you have a sporting injury, you may wish to bring your trainers with you as some of your assessment may include looking at your foot wear and running style.

How quickly will I be seen for my first appointment?
We will always endeavour to offer you an appointment on the same day or within 24 hours.

How many treatments will I need?
Following the initial assessment, your physiotherapist will discuss and agree a treatment plan with you. This may include an approximation of the number of treatments you may require. Different conditions respond differently to treatment with some requiring more or less than others.

Is the cost of physiotherapy treatment covered by medical insurance?
Yes, if the physiotherapist is Chartered and Registered with the Health Professions Council, as all our physiotherapists are, but please check it is covered on your policy.